Webcam is not recorded in MacOS Catalina

Problem:
When doing a Record Video the webcam is on and preview is shown however it is not recorded. Screen and audio are recorded normally.

ActivePresenter Version: 8.0.6.

OS: Mac OS 10.15.3.

Hi,

Can you please check to see if ActivePresenter is enabled for accessing Camera or not by the following steps:

  • Open Systems Preferences.
  • Click Privacy.
  • Select Camera in the list on the left.
  • Make sure that ActivePresenter is selected.

Regards,

Was this resolved? I have the same problem.

Hi Adrian,

We have not received any information for investigating further. Please switch to your thread at https://talk.atomisystems.com/t/cant-record-from-external-webcam-in-mac-os-catalina/5009/2 for discussion

Regards,