Video Quality issues

Problem: When exporting to MP4 the video quality is not good enough but when using MKV zoom &pan movement is buggy

ActivePresenter Version: 7.5.5

OS: Win10


tried exporting to MP4 with highest settings but it’s not smooth enough. any other options i should try? as mentioned MKV give a much better video quality but has problem presenting movement

Hi Gaby,

Unfortunately, there are no other options to try. Regarding the problem with MKV format, we will improve in future release.

We are sorry for this inconvenient.


so the mkv problem I mentioned is a known issue?

Yes, that is a known issue.

ok, thanks.
any ETA for a new release which solves that?

We’re trying to fix this problem. Hope it will be available in the next major version in this year.


Hi Gaby,

I just want to let you know that we are going to release an update to fix this issue around this month.


that’s great news. thanks