Upgrade from 6.1.5 to 7.2.1 Slide Pools

ActivePresenter Support Questions
1

Problem: no slides in slide pools after upgrade from 6.1.5 to 7.2.1

ActivePresenter Version: 7.2.1

OS: Windows 10

Notes: I have upgraded after being told that all my projects saved with 6.1.5 will be compatible with 7.2.1, however there are no slides in my slide pools after the upgrade.

2

Hi,

I confirm that this is a known issue, it has been fixed and should be available in next update (probably tomorrow).

We’re sorry for the inconvenience.

Best Regards,

3

Thanks for the information.