Hello
I am using the free version of the software .I was recording and accidently I shut down my laptop without saving the recording .Is there any way to get my unsaved work? I need to save that recording please .
Thank You
Hi,
Could you please take a look at the cached folder (C:\Users\Username\Documents\ActivePresenter.ActivePresenterCachedProjects) to see if there are any audio/ video files?
Please kindly be noted that “.ActivePresenterCachedProjects” is a hidden folder so you might need to turn “Show Hidden Files” option on to see it.
If there are video files here, you can copy them to another folder and open with ActivePresenter for editing.
Regards,