HI everybody
I’m not able to stop recording on my laptop. (no numeric keypad)
ctrl + end doesn’t work and when I clic on ACTIVE PRESENTER icon in system tray, nothing happens.
any suggestion ?
thank you in advance
Hi,
Can you please share the log of ActivePresenter? To view the log:
- In Start Page, click Preferences (the Gear icon).
- Click Miscellaneous.
- Click View Log.
Regards,
2018-03-09 09:08:23: ActivePresenter 7.1.0 (Release Build: 2018.02.12) started
OS: Windows 10 (build 16299), 64-bit edition. Version: 10.0 - 64 bit
CPU Count: 8
Hostname: Portable_FPW10.FIP.local. Memory: 16,245 MB. Available: 12,119 MB. Memory Load: 25%
Project Location: C:\Users\Fred\Documents\ActivePresenter
Disk Space: 474,953 MB (Free: 284,983 MB)
2018-03-09 09:08:23: TempDir: C:\Users\Fred\AppData\Roaming\ActivePresenter\temp
2018-03-09 09:09:40: Checking updates for ActivePresenter v7.1.0…
2018-03-09 09:09:42: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:09:42: Audio Decode Stats: Process 8,000000, Wait 0,000000
2018-03-09 09:09:42: Audio Encoding Stats: Process 1,000000, Wait 9,000000
2018-03-09 09:09:42: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:09:42: Audio Decode Stats: Process 11,000000, Wait 0,000000
2018-03-09 09:09:42: Audio Encoding Stats: Process 1,000000, Wait 11,000000
2018-03-09 09:09:56: Preparing to play audio to: Casque (Audio Bluetooth). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-03-09 09:10:05: Preparing to play audio to: Casque (Audio Bluetooth). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-03-09 09:10:10: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:10:11: Audio Decode Stats: Process 70,000000, Wait 0,000000
2018-03-09 09:10:11: Audio Encoding Stats: Process 18,000000, Wait 55,000000
2018-03-09 09:10:11: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:10:11: Audio Decode Stats: Process 36,000000, Wait 0,000000
2018-03-09 09:10:11: Audio Encoding Stats: Process 8,000000, Wait 34,000000
2018-03-09 09:10:11: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:10:11: Audio Decode Stats: Process 66,000000, Wait 0,000000
2018-03-09 09:10:11: Audio Encoding Stats: Process 16,000000, Wait 51,000000
2018-03-09 09:10:11: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:10:11: Audio Decode Stats: Process 23,000000, Wait 0,000000
2018-03-09 09:10:11: Audio Encoding Stats: Process 7,000000, Wait 18,000000
2018-03-09 09:10:12: Preparing to play audio to: Casque (Audio Bluetooth). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-03-09 09:13:05: flt sample format is not supported, s16 will be used
2018-03-09 09:13:05: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:13:05: Preparing to record audio from: Microphone (Realtek Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-03-09 09:15:29: Start capturing. Mode: Full motion. Method: 0. Capture Size: (1874, 749)
2018-03-09 09:15:29: Video Codec: flashsv. Expecting FPS: 30,00
2018-03-09 09:15:30: Video will be recorded to: C:\Users\Fred\Documents\ActivePresenter.ActivePresenterCachedProjects\Sans titre_tempdir\webcam_20180309_09-15-29.mkv
2018-03-09 09:15:30: bgr24 pixel format is not supported, nv12 will be used
2018-03-09 09:15:30: RLMedia: MFT name: ‘H264 Encoder MFT’
2018-03-09 09:15:30: RLMedia: MF Setting Framerate: 30 / 1
2018-03-09 09:15:30: RLMedia: MF Setting Quality: 90
2018-03-09 09:15:30: RLMedia: MF Setting GOPSize: 30
2018-03-09 09:15:30: RLMedia: MF Setting Framerate: 30 / 1
2018-03-09 09:15:30: RLMedia: MF Setting Quality: 90
2018-03-09 09:15:30: RLMedia: MF Setting GOPSize: 30
2018-03-09 09:15:30: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:15:30: Video will be recorded to: C:\Users\Fred\Documents\ActivePresenter.ActivePresenterCachedProjects\Sans titre_tempdir\video_20180309_09-15-30.mkv
2018-03-09 09:15:30: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:15:30: flt sample format is not supported, s16 will be used
2018-03-09 09:15:30: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:15:30: Audio will be recorded to: C:\Users\Fred\Documents\ActivePresenter.ActivePresenterCachedProjects\Sans titre_tempdir\audio_20180309_09-15-30.wav
2018-03-09 09:15:30: Preparing to record audio from: Microphone (Realtek Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-03-09 09:15:30: flt sample format is not supported, s16 will be used
2018-03-09 09:15:30: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:15:30: Audio 2 will be recorded to: C:\Users\Fred\Documents\ActivePresenter.ActivePresenterCachedProjects\Sans titre_tempdir\audio_20180309_09-15-30_1.wav
2018-03-09 09:15:30: Preparing to record audio from: Casque (Audio Bluetooth). Channel: 2. Sample rate: 48000. Sample Format: 8
================================
2018-03-09 09:22:09: ActivePresenter 7.1.0 (Release Build: 2018.02.12) started
OS: Windows 10 (build 16299), 64-bit edition. Version: 10.0 - 64 bit
CPU Count: 8
Hostname: Portable_FPW10.FIP.local. Memory: 16,245 MB. Available: 12,634 MB. Memory Load: 22%
Project Location: C:\Users\Fred\Documents\ActivePresenter
Disk Space: 474,953 MB (Free: 283,357 MB)
2018-03-09 09:22:09: TempDir: C:\Users\Fred\AppData\Roaming\ActivePresenter\temp
2018-03-09 09:22:20: Checking updates for ActivePresenter v7.1.0…
2018-03-09 09:22:28: flt sample format is not supported, s16 will be used
2018-03-09 09:22:28: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:22:28: Preparing to record audio from: Microphone (Realtek Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-03-09 09:22:49: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:22:49: Audio Decode Stats: Process 7,000000, Wait 0,000000
2018-03-09 09:22:49: Audio Encoding Stats: Process 1,000000, Wait 8,000000
2018-03-09 09:22:50: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:22:50: Audio Decode Stats: Process 13,000000, Wait 0,000000
2018-03-09 09:22:50: Audio Encoding Stats: Process 1,000000, Wait 14,000000
2018-03-09 09:25:06: ActivePresenter 7.1.0 (Release Build: 2018.02.12) shut down
================================
2018-03-09 09:25:20: ActivePresenter 7.1.0 (Release Build: 2018.02.12) started
OS: Windows 10 (build 16299), 64-bit edition. Version: 10.0 - 64 bit
CPU Count: 8
Hostname: Portable_FPW10.FIP.local. Memory: 16,245 MB. Available: 12,221 MB. Memory Load: 24%
Project Location: C:\Users\Fred\Documents\ActivePresenter
Disk Space: 474,953 MB (Free: 284,542 MB)
2018-03-09 09:25:20: TempDir: C:\Users\Fred\AppData\Roaming\ActivePresenter\temp
2018-03-09 09:25:30: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:25:30: Audio Decode Stats: Process 10,000000, Wait 0,000000
2018-03-09 09:25:30: Audio Encoding Stats: Process 1,000000, Wait 11,000000
2018-03-09 09:25:30: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:25:30: Audio Decode Stats: Process 11,000000, Wait 0,000000
2018-03-09 09:25:30: Audio Encoding Stats: Process 1,000000, Wait 12,000000
2018-03-09 09:25:34: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:25:34: Audio Decode Stats: Process 79,000000, Wait 0,000000
2018-03-09 09:25:34: Audio Encoding Stats: Process 19,000000, Wait 59,000000
2018-03-09 09:25:34: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:25:34: Audio Decode Stats: Process 23,000000, Wait 0,000000
2018-03-09 09:25:34: Audio Encoding Stats: Process 2,000000, Wait 24,000000
2018-03-09 09:25:34: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:25:34: Audio Decode Stats: Process 71,000000, Wait 0,000000
2018-03-09 09:25:34: Audio Encoding Stats: Process 16,000000, Wait 54,000000
2018-03-09 09:25:34: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:25:34: Audio Decode Stats: Process 28,000000, Wait 0,000000
2018-03-09 09:25:34: Audio Encoding Stats: Process 7,000000, Wait 22,000000
2018-03-09 09:25:36: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:25:36: Audio Decode Stats: Process 11,000000, Wait 0,000000
2018-03-09 09:25:36: Audio Encoding Stats: Process 1,000000, Wait 18,000000
2018-03-09 09:39:01: ActivePresenter 7.1.0 (Release Build: 2018.02.12) shut down
================================
2018-03-09 09:42:53: ActivePresenter 7.1.0 (Release Build: 2018.02.12) started
OS: Windows 10 (build 16299), 64-bit edition. Version: 10.0 - 64 bit
CPU Count: 8
Hostname: Portable_FPW10.FIP.local. Memory: 16,245 MB. Available: 11,696 MB. Memory Load: 27%
Project Location: C:\Users\Fred\Documents\ActivePresenter
Disk Space: 474,953 MB (Free: 284,535 MB)
2018-03-09 09:42:53: TempDir: C:\Users\Fred\AppData\Roaming\ActivePresenter\temp
2018-03-09 09:43:06: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:43:06: Audio Decode Stats: Process 8,000000, Wait 0,000000
2018-03-09 09:43:06: Audio Encoding Stats: Process 3,000000, Wait 7,000000
2018-03-09 09:43:06: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:43:06: Audio Decode Stats: Process 26,000000, Wait 0,000000
2018-03-09 09:43:06: Audio Encoding Stats: Process 3,000000, Wait 27,000000
2018-03-09 09:45:49: flt sample format is not supported, s16 will be used
2018-03-09 09:45:49: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:45:49: Preparing to record audio from: Microphone (Realtek Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-03-09 09:49:12: flt sample format is not supported, s16 will be used
2018-03-09 09:49:12: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:49:12: Preparing to record audio from: Microphone (Realtek Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-03-09 09:50:43: Start capturing. Mode: Full motion. Method: 0. Capture Size: (1920, 1080)
2018-03-09 09:50:43: Video Codec: flashsv. Expecting FPS: 30,00
2018-03-09 09:50:43: Video will be recorded to: C:\Users\Fred\Documents\ActivePresenter.ActivePresenterCachedProjects\Sans titre_tempdir\video_20180309_09-50-43.mkv
2018-03-09 09:50:43: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:50:43: flt sample format is not supported, s16 will be used
2018-03-09 09:50:43: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:50:43: Audio will be recorded to: C:\Users\Fred\Documents\ActivePresenter.ActivePresenterCachedProjects\Sans titre_tempdir\audio_20180309_09-50-43.wav
2018-03-09 09:50:43: Preparing to record audio from: Microphone (Realtek Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-03-09 09:50:44: flt sample format is not supported, s16 will be used
2018-03-09 09:50:44: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:50:44: Audio 2 will be recorded to: C:\Users\Fred\Documents\ActivePresenter.ActivePresenterCachedProjects\Sans titre_tempdir\audio_20180309_09-50-43_1.wav
2018-03-09 09:50:44: Preparing to record audio from: Casque (Audio Bluetooth). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-03-09 09:50:55: Stop video recording. Frames recorded: 255. Dropped: 0. Duration: 8666. Average FPS: 29,31
2018-03-09 09:50:55: Recorded video data size: 9310 KB
2018-03-09 09:50:56: ProcessRecordedAudio: duration (ms) 8708,396000
2018-03-09 09:50:56: ProcessRecordedAudio: duration (ms) 8715,438000
2018-03-09 09:50:57: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:50:57: Audio Decode Stats: Process 11,000000, Wait 0,000000
2018-03-09 09:50:57: Audio Encoding Stats: Process 2,000000, Wait 12,000000
2018-03-09 09:50:57: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:50:57: Audio Decode Stats: Process 12,000000, Wait 0,000000
2018-03-09 09:50:57: Audio Encoding Stats: Process 1,000000, Wait 10,000000
2018-03-09 09:50:58: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:50:58: Audio Decode Stats: Process 14,000000, Wait 0,000000
2018-03-09 09:50:58: Audio Encoding Stats: Process 5,000000, Wait 10,000000
2018-03-09 09:51:03: Preparing to play audio to: Casque (Audio Bluetooth). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-03-09 09:51:44: flt sample format is not supported, s16 will be used
2018-03-09 09:51:44: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:51:44: Preparing to record audio from: Casque (Audio Bluetooth). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-03-09 09:51:54: Start capturing. Mode: Smart Capture. Method: 0. Capture Size: (1920, 1080)
2018-03-09 09:51:54: flt sample format is not supported, s16 will be used
2018-03-09 09:51:54: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:51:54: Audio 2 will be recorded to: C:\Users\Fred\AppData\Roaming\ActivePresenter\temp\rl_20180309_095154_qjo6cx3lcc_tempdir\audio_20180309_09-51-54.wav
2018-03-09 09:51:54: Preparing to record audio from: Casque (Audio Bluetooth). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-03-09 09:52:14: Video will be recorded to: C:\Users\Fred\AppData\Roaming\ActivePresenter\temp\rl_20180309_095154_qjo6cx3lcc_tempdir\video_20180309_09-52-14.mkv
2018-03-09 09:52:14: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:52:17: Stop video recording. Frames recorded: 65. Dropped: 0. Duration: 2156. Average FPS: 29,68
2018-03-09 09:52:17: Recorded video data size: 9731 KB
2018-03-09 09:52:24: Video will be recorded to: C:\Users\Fred\AppData\Roaming\ActivePresenter\temp\rl_20180309_095154_qjo6cx3lcc_tempdir\video_20180309_09-52-24.mkv
2018-03-09 09:52:24: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:52:30: Stop video recording. Frames recorded: 188. Dropped: 0. Duration: 6471. Average FPS: 28,90
2018-03-09 09:52:30: Recorded video data size: 8558 KB
2018-03-09 09:52:32: Video will be recorded to: C:\Users\Fred\AppData\Roaming\ActivePresenter\temp\rl_20180309_095154_qjo6cx3lcc_tempdir\video_20180309_09-52-32.mkv
2018-03-09 09:52:32: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:52:53: Stop video recording. Frames recorded: 607. Dropped: 0. Duration: 20865. Average FPS: 29,04
2018-03-09 09:52:53: Recorded video data size: 22554 KB
2018-03-09 09:52:54: Video will be recorded to: C:\Users\Fred\AppData\Roaming\ActivePresenter\temp\rl_20180309_095154_qjo6cx3lcc_tempdir\video_20180309_09-52-54.mkv
2018-03-09 09:52:54: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:53:06: Stop video recording. Frames recorded: 359. Dropped: 0. Duration: 11969. Average FPS: 29,91
2018-03-09 09:53:06: Recorded video data size: 11581 KB
2018-03-09 09:53:08: Video will be recorded to: C:\Users\Fred\AppData\Roaming\ActivePresenter\temp\rl_20180309_095154_qjo6cx3lcc_tempdir\video_20180309_09-53-08.mkv
2018-03-09 09:53:08: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:53:20: Stop video recording. Frames recorded: 360. Dropped: 0. Duration: 12034. Average FPS: 29,83
2018-03-09 09:53:20: Recorded video data size: 11647 KB
2018-03-09 09:53:50: Video will be recorded to: C:\Users\Fred\AppData\Roaming\ActivePresenter\temp\rl_20180309_095154_qjo6cx3lcc_tempdir\video_20180309_09-53-50.mkv
2018-03-09 09:53:50: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:54:02: Stop video recording. Frames recorded: 352. Dropped: 0. Duration: 11969. Average FPS: 29,33
2018-03-09 09:54:02: Recorded video data size: 16636 KB
2018-03-09 09:54:42: ProcessRecordedAudio: duration (ms) 164134,396000
2018-03-09 09:54:43: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:54:43: Audio Decode Stats: Process 10,000000, Wait 0,000000
2018-03-09 09:54:43: Audio Encoding Stats: Process 4,000000, Wait 8,000000
2018-03-09 09:54:55: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:54:55: Audio Decode Stats: Process 22,000000, Wait 0,000000
2018-03-09 09:54:55: Audio Encoding Stats: Process 5,000000, Wait 19,000000
2018-03-09 09:55:03: Preparing to play audio to: Casque (Audio Bluetooth). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-03-09 09:58:52: Preparing to play audio to: Casque (Audio Bluetooth). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-03-09 09:59:06: Preparing to play audio to: Casque (Audio Bluetooth). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-03-09 09:59:27: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:59:27: Audio Decode Stats: Process 6,000000, Wait 0,000000
2018-03-09 09:59:27: Audio Encoding Stats: Process 1,000000, Wait 6,000000
2018-03-09 09:59:27: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:59:27: Audio Decode Stats: Process 7,000000, Wait 0,000000
2018-03-09 09:59:27: Audio Encoding Stats: Process 4,000000, Wait 6,000000
2018-03-09 09:59:30: Preparing to play audio to: Casque (Audio Bluetooth). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-03-09 09:59:39: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 09:59:39: Audio Decode Stats: Process 17,000000, Wait 0,000000
2018-03-09 09:59:39: Audio Encoding Stats: Process 3,000000, Wait 15,000000
2018-03-09 09:59:43: Preparing to play audio to: Casque (Audio Bluetooth). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-03-09 10:00:13: flt sample format is not supported, s16 will be used
2018-03-09 10:00:13: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 10:00:13: Preparing to record audio from: Microphone (Realtek Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-03-09 10:02:56: flt sample format is not supported, s16 will be used
2018-03-09 10:02:56: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 10:02:56: Preparing to record audio from: Microphone (Realtek Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-03-09 10:04:32: Start capturing. Mode: Full motion. Method: 0. Capture Size: (1920, 1080)
2018-03-09 10:04:32: Video Codec: flashsv. Expecting FPS: 30,00
2018-03-09 10:04:32: Video will be recorded to: C:\Users\Fred\Documents\ActivePresenter.ActivePresenterCachedProjects\Sans titre2_tempdir\video_20180309_10-04-32.mkv
2018-03-09 10:04:32: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 10:04:32: flt sample format is not supported, s16 will be used
2018-03-09 10:04:32: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 10:04:32: Audio will be recorded to: C:\Users\Fred\Documents\ActivePresenter.ActivePresenterCachedProjects\Sans titre2_tempdir\audio_20180309_10-04-32.wav
2018-03-09 10:04:32: Preparing to record audio from: Microphone (Realtek Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-03-09 10:04:32: flt sample format is not supported, s16 will be used
2018-03-09 10:04:32: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 10:04:32: Audio 2 will be recorded to: C:\Users\Fred\Documents\ActivePresenter.ActivePresenterCachedProjects\Sans titre2_tempdir\audio_20180309_10-04-32_1.wav
2018-03-09 10:04:32: Preparing to record audio from: Casque (Audio Bluetooth). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-03-09 10:06:15: Stop video recording. Frames recorded: 2913. Dropped: 0. Duration: 99504. Average FPS: 29,27
2018-03-09 10:06:15: Recorded video data size: 104964 KB
2018-03-09 10:06:15: ProcessRecordedAudio: duration (ms) 99577,667000
2018-03-09 10:06:15: ProcessRecordedAudio: duration (ms) 99583,667000
2018-03-09 10:06:17: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 10:06:17: Audio Decode Stats: Process 61,000000, Wait 0,000000
2018-03-09 10:06:17: Audio Encoding Stats: Process 19,000000, Wait 45,000000
2018-03-09 10:06:17: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 10:06:17: Audio Decode Stats: Process 163,000000, Wait 0,000000
2018-03-09 10:06:17: Audio Encoding Stats: Process 36,000000, Wait 135,000000
2018-03-09 10:06:17: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-03-09 10:06:17: Audio Decode Stats: Process 163,000000, Wait 0,000000
2018-03-09 10:06:17: Audio Encoding Stats: Process 45,000000, Wait 132,000000
2018-03-09 10:06:20: Preparing to play audio to: Casque (Audio Bluetooth). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-03-09 10:08:15: Preparing to play audio to: Casque (Audio Bluetooth). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-03-09 10:09:13: Preparing to play audio to: Casque (Audio Bluetooth). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-03-09 10:09:26: Preparing to play audio to: Casque (Audio Bluetooth). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-03-09 10:10:19: Preparing to play audio to: Casque (Audio Bluetooth). Channel: 2. Sample rate: 48000. Sample Format: 8
According to the log, you are using version 7.1.0, can you please confirm if the issue still happens with the latest version (7.5.3)?
Regards,