Unable to select usb microphone (MacOS X)

ActivePresenter Support Questions
1

Hi,
I use ActivePresenter for several years now on my Mac and I never had problems using Logitech ou Plantronics usb mic.
But yesterday, I made an update of ActivePresenter and I’m no more able to select usb mic.
I can use build-in mic, but the usb microphone appears in the System audio (see pic below)

Unable%20to%20select%20usb%20mic
Unable%20to%20select%20usb%20mic1804×582 343 KB

ActivePresenter Version: 7.5.2

OS: MacOS 10.14.2

I hope you will be able to solve the problem.

Martin

2

Hi,

We confirm it is the bug in the current version of ActivePresenter for macOS. We will fix it in the next update.

Regards,

1 Like
3

The last update fix the problem.
Thank’s !
Martin