Typing capital letters during recording

Hi all,

I’m new to ActivePresenter, and trying to get my head around a problem that’s preventing me from recording useful software simulation videos.

When I type into a text box while recording, holding down the Shift key doesn’t capitalize the expected letter. Instead, the shifted letter remains in lower-case, but the next letter is capitalized. So, if I try to type “Hello”, what appears is “hEllo”.

Has anyone else encountered this before? What’s the solution?


Can you please let us know the following information:

  • Operating system (Windows or macOS) ?
  • Type of keyboard?
  • Input method (language)?


Windows 10
Lenovo sk-8825 / US qwerty
English (New Zealand)


We confirm this is a bug in ActivePresenter 7. We will try to fix it soon.
We are sorry for this inconvenience.


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