Hello,
I exported my project as HTML5, but some videos don’t play properly on certain browsers. What could be causing this issue, and how can I fix it?
Appreciate your help!
Hi,
Could you please describe the issue in more detail and let us know which browsers are experiencing issues with playing your videos? Additionally, please share your project file (and its external data folder named in the format PROJECT_FILE_files if any) with us at support@atomisystems.com so we can investigate further.
Regards,
Thank you! I’ll gather the details and send the project file to support shortly.
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