We are trying to export a project in HTML5 format but always get an error :
“Could not export audio Mouse click 1”
(just like here :
)
I tried to reinstall the soft (v7.3.3) but got no better results.
I did the same action on the same computer with the same project but with an local administrator account and everything went well.
So I suppose it’s an access issue, to a folder or a file or to the registry. Don’t know for sure.
Can you tell me which folders and registry keys are accessed by ActivePresenter for edition ?
Please move your projects to a new location on your local hard drive, and make sure your account has the read/write permission to that folder.
You can change the default location for new projects in Preferences > General tab > Project Location.