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The project did not open and asked to enter password

(نبيل نشأت مرسي) #1

The project did not open. It asked to enter password

However, I did not protect the project with password or any other method

I need to open the file badly it is so important to me

I need only the first 4 slide

Help please

Regards;

Nabil

(Nam Nguyen) #2

Hi,

Please send us the project file to our support email so we can check. If the file size is too large, please upload to a file storage (Google Drive, Dropbox,…) and share the link to our support@atomisystems.com.

Regards,

(Dan Le) #3

Hi,

If you didn’t set a password then it’s likely that your project file has been corrupted and cannot be recoverable.
The reason it asks for password is because a corrupted project file is similar to an encrypted one (looking from the program’s perspective).

Regards,