ActivePresenter Saola Animate Pricing Download

Sound stops to early in Safari/ios

Problem: The sound stops to early/cuts off when we try our software simulation educations on our iPads in Safari.

ActivePresenter Version: 7.5.9

OS: latest version of ios

Notes: Our educations work pretty well on a regular computor but some times the sound get cut of as well. Is it a bug?

Hi Emelie,

That is known issue when running output in iOS device. The reason is the browsers on these devices fired playback events too earlier than the time the media actually played. Please extend the duration of audio a little bit as a workaround. We are still finding the solution for this issue.

Regards,