Sound Not Working

Hello there,

I tried to record my first video, everything is ok about the video, however, the sound didn t work ! ! !

Thank you for your help

Hi,

Please make sure to turn the audio on before recording like this:

If your problem still persists, please share the log of ActivePresenter so we can check?
To view the log, access Preferences > Miscellaneous > View Log button.
In case the log is too long and you can not upload the file, please save as file and send to us at email support@atomisystems.com.

Regards,