Problem: Built in mic is not being recorded with on-screen video.
I have just upgraded to a new operating system, MacOS Mojave and I have noticed that I can’t record a built-in microphone with ActivePresenter. It worked fine on MacOS High Sierra before.
I don’t see an audio wave at all when recording. It does not show on the timeline after recording in the editing mode, and the calibration does not show the sound wave either.
At the same time, I can record sounds using an internal microphone just fine with any other software, so I know it is not related to my computer. I must be something within the ActivePresenter that happened after updating to a new operating system.
I have emailed the log along with screenshots to Atomi support email. Any suggestions or workarounds will be greatly appreciated.
Thank you.
R.
ActivePresenter Version: 7
OS: Mojave
Notes: AP does not record built in microphone when doing screen recordings.
We have checked but it still works well on our macOS Mojave. So we need more time to find out the cause problem. Can you please let us know the configuration of your MAC?