Hi, I’m using ActivePresenter 8.3.2 64bit, and have a periodic problem when recording desktop video (zoom meetings). It seems to start fine, but when the zoom meeting is done and click stop recording, it sometimes comes back and says “Preparing Slides” but then never does anything. When it’s working correctly it does not say this, and just opens the captured video so I can edit and save. The only way to recover when it says preparing slides is to reboot (i.e. it never comes back if I wait several hours, and trying to start ActivePresenter again doesn’t do anything). Please help!
ActivePresenter version: 8.3.2 64bit
OS: Windows 10 64bit
Notes: should not say “preparing slides” since I am recording video, and should not lock up and never come back. This is only happens occasionally but when it does happen I lose my recording which can be very bad.