ActivePresenter Saola Animate Pricing Download

Screen recording displays at half height

Problem:Screen recording displays at half height

ActivePresenter Version:7.5.11

OS: Windows 10 64 bit

Notes:After recording @ 1920 x 1080, my video shows at half resolution vertically but full resolution horizontally, with the recording showing in the bottom half of the screen and all black above.

Hi Wayne,

Can you please share screenshots of the issue and the display settings (right-click on desktop > Display settings)

Regards

Sure ToanLS.

As a newcomer I am only allowed to upload one file, so I’ve stitched the two screen dumps together. The top half is the original, the bottom what showed in the editor.

Regards,


W

Hi,

Maybe you accidentally resized the video object.
Please right-click the video, select Restore Original Size and set its Left/Top (in Properties > Size & Properties tab > Transform section) to 0/0.

Regards