Screen recording cropped after finishing HELP

I was recording myself editing in photoshop, but when finishing it converted to sqare size of another failed project and i cannot get it to work. Help, how do I recover proportions of my video? I found one option but when exporting it always change ratio to 50:50 and i never put that in.

Hi there,

Can you please share the log of ActivePresenter, so we can analyze it further?
To view the log, click ActivePresenter button > Preferences > Miscellaneous > View Log.

Regards,
Thuy