Screen Recording automatically stopping at random time

raksmahesh · June 22, 2020, 3:04am

Problem:
Screen Recording automatically stopping at random time.
Screen resolution at recording: 1366x768

ActivePresenter Version:

ActivePresenter Free Edition
Version 8.0.7 - 64-bit build. (Released: 2020.05.29)

OS Info:
OS: Windows 10 Pro
Version: 1909
Installed on: 6/17/2020
OS Build: 18363.900

Notes:
Screen recording has stopped randomly at these times:

52:00.584 (m:s.sss)
7:25.409 (m:s.sss)

Regards,
~Rakesh

HaiYen_Vu · June 22, 2020, 3:19am

Hi Rakesh,

Can you please share the log file of your project so we can check? To view the log:

In Start Page, click Preferences (the Gear icon)
Select Miscellaneous.
Click View Log.

Regards,

raksmahesh · June 22, 2020, 3:36am

ERROR: New users cannot upload files. haha what a funny limitation.
Pasting logs in chat ERROR: Body is limited to 32000 characters; you entered 55485.

What a funny way to restrict!

raksmahesh · June 22, 2020, 3:37am

2020-06-21 12:01:38: RLMedia: Starting new cluster due to timestamp
2020-06-21 12:29:25: Stop video recording. Frames recorded: 47417. Dropped: 0. Duration: 8758515. Average FPS: 5.41
2020-06-21 12:29:32: Recorded video data size: 643794 KB
2020-06-21 12:29:32: AddVideo2Slide: Time spend: 42 ms
2020-06-21 12:29:32: ProcessRecordedAudio: duration (ms) 8767940.083000
2020-06-21 12:29:34: RLMedia: No streams to mux were specified
2020-06-21 12:29:34: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 12:29:53: Audio Decoding Stats: Process 12839.000000, Wait 219.000000
2020-06-21 12:29:53: Audio Encoding Stats: Process 5517.000000, Wait 8678.000000
2020-06-21 12:30:52: Render Project Size: 1920 x 1080
2020-06-21 12:30:52: Threads Used: 2 / 4, Memory Available: 9,055/16,264
2020-06-21 12:30:52: Preparing to play audio to: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 12:30:52: Audio frames decoding started.
2020-06-21 12:30:52: Video frames decoding started.
2020-06-21 12:30:53: 8c66d3c4-7429-45e8-9d39-1a8c0439afe6: Seek after: 190.000000
2020-06-21 12:32:45: flt sample format is not supported, s16 will be used
2020-06-21 12:32:45: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 12:32:45: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 12:42:02: Start capturing. Mode: Full motion. Method: 0. Capture Size: (1920, 1080)
2020-06-21 12:42:02: Video Codec: h264_mf. Expecting FPS: 24.00
2020-06-21 12:42:02: Video will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\video_20200621_12-42-02.mkv
2020-06-21 12:42:02: bgr24 pixel format is not supported, nv12 will be used
2020-06-21 12:42:02: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 12:42:02: flt sample format is not supported, s16 will be used
2020-06-21 12:42:02: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 12:42:02: Audio 2 will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\audio_20200621_12-42-02.wav
2020-06-21 12:42:02: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 12:42:06: Waiting to start in 3207
2020-06-21 12:44:44: Stop video recording. Frames recorded: 535. Dropped: 0. Duration: 146036. Average FPS: 3.66
2020-06-21 12:45:29: flt sample format is not supported, s16 will be used
2020-06-21 12:45:29: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 12:45:29: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 12:45:46: Start capturing. Mode: Full motion. Method: 0. Capture Size: (1366, 768)
2020-06-21 12:45:46: Video Codec: h264_mf. Expecting FPS: 24.00
2020-06-21 12:45:46: Video will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\video_20200621_12-45-46.mkv
2020-06-21 12:45:46: bgr24 pixel format is not supported, nv12 will be used
2020-06-21 12:45:46: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 12:45:46: flt sample format is not supported, s16 will be used
2020-06-21 12:45:46: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 12:45:46: Audio 2 will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\audio_20200621_12-45-46.wav
2020-06-21 12:45:46: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 12:45:50: Waiting to start in 3342
2020-06-21 15:05:35: Stop video recording. Frames recorded: 15864. Dropped: 0. Duration: 8371399. Average FPS: 1.89
2020-06-21 15:05:35: Recorded video data size: 43754 KB
2020-06-21 15:05:35: AddVideo2Slide: Time spend: 312 ms
2020-06-21 15:05:35: ProcessRecordedAudio: duration (ms) 8371421.604000
2020-06-21 15:05:37: RLMedia: No streams to mux were specified
2020-06-21 15:05:37: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 15:05:53: Audio Decoding Stats: Process 8867.000000, Wait 86.000000
2020-06-21 15:05:53: Audio Encoding Stats: Process 4538.000000, Wait 6009.000000
2020-06-21 15:16:38: flt sample format is not supported, s16 will be used
2020-06-21 15:16:38: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 15:16:38: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 15:54:03: flt sample format is not supported, s16 will be used
2020-06-21 15:54:03: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 15:54:03: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 15:54:18: Start capturing. Mode: Full motion. Method: 0. Capture Size: (1366, 768)
2020-06-21 15:54:18: Video Codec: h264_mf. Expecting FPS: 24.00
2020-06-21 15:54:18: Video will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\video_20200621_15-54-18.mkv
2020-06-21 15:54:18: bgr24 pixel format is not supported, nv12 will be used
2020-06-21 15:54:18: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 15:54:18: flt sample format is not supported, s16 will be used
2020-06-21 15:54:18: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 15:54:18: Audio 2 will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\audio_20200621_15-54-18.wav
2020-06-21 15:54:18: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 15:54:22: Waiting to start in 3340
2020-06-21 15:54:53: Stop video recording. Frames recorded: 282. Dropped: 0. Duration: 18360. Average FPS: 15.31
2020-06-21 15:56:34: flt sample format is not supported, s16 will be used
2020-06-21 15:56:34: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 15:56:34: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 15:56:39: flt sample format is not supported, s16 will be used
2020-06-21 15:56:39: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 15:56:39: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 15:56:45: Start capturing. Mode: Full motion. Method: 0. Capture Size: (1366, 768)
2020-06-21 15:56:45: Video Codec: h264_mf. Expecting FPS: 24.00
2020-06-21 15:56:45: Video will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\video_20200621_15-56-45.mkv
2020-06-21 15:56:45: bgr24 pixel format is not supported, nv12 will be used
2020-06-21 15:56:45: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 15:56:45: flt sample format is not supported, s16 will be used
2020-06-21 15:56:45: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 15:56:45: Audio 2 will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\audio_20200621_15-56-45.wav
2020-06-21 15:56:45: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 15:56:49: Waiting to start in 3345
2020-06-21 17:25:43: RLMedia: Starting new cluster due to timestamp
2020-06-21 17:25:44: Stop video recording. Frames recorded: 10885. Dropped: 0. Duration: 5323776. Average FPS: 2.04
2020-06-21 17:25:44: Recorded video data size: 27654 KB
2020-06-21 17:25:45: AddVideo2Slide: Time spend: 209 ms
2020-06-21 17:25:45: ProcessRecordedAudio: duration (ms) 5323875.958000
2020-06-21 17:25:47: RLMedia: No streams to mux were specified
2020-06-21 17:25:47: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 17:25:58: Audio Decoding Stats: Process 7881.000000, Wait 536.000000
2020-06-21 17:25:58: Audio Encoding Stats: Process 3209.000000, Wait 5697.000000
2020-06-21 17:26:49: flt sample format is not supported, s16 will be used
2020-06-21 17:26:49: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 17:26:49: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 17:27:34: Start capturing. Mode: Full motion. Method: 0. Capture Size: (1366, 768)
2020-06-21 17:27:34: Video Codec: h264_mf. Expecting FPS: 24.00
2020-06-21 17:27:35: Video will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\video_20200621_17-27-35.mkv
2020-06-21 17:27:35: bgr24 pixel format is not supported, nv12 will be used
2020-06-21 17:27:35: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 17:27:35: flt sample format is not supported, s16 will be used
2020-06-21 17:27:35: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 17:27:35: Audio 2 will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\audio_20200621_17-27-35.wav
2020-06-21 17:27:35: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 17:27:38: Waiting to start in 3344
2020-06-21 17:31:16: Stop video recording. Frames recorded: 1. Dropped: 0. Duration: 0. Average FPS: 0.00
2020-06-21 17:31:19: flt sample format is not supported, s16 will be used
2020-06-21 17:31:19: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 17:31:19: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 17:31:32: Start capturing. Mode: Full motion. Method: 0. Capture Size: (1366, 768)
2020-06-21 17:31:32: Video Codec: h264_mf. Expecting FPS: 24.00
2020-06-21 17:31:32: Video will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\video_20200621_17-31-32.mkv
2020-06-21 17:31:32: bgr24 pixel format is not supported, nv12 will be used
2020-06-21 17:31:33: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 17:31:33: flt sample format is not supported, s16 will be used
2020-06-21 17:31:33: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 17:31:33: Audio 2 will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\audio_20200621_17-31-33.wav
2020-06-21 17:31:33: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 17:31:36: Waiting to start in 3344
2020-06-21 19:45:52: RLMedia: Starting new cluster due to timestamp
2020-06-21 20:10:10: Stop video recording. Frames recorded: 18485. Dropped: 0. Duration: 9494152. Average FPS: 1.95
2020-06-21 20:10:10: Recorded video data size: 155032 KB
2020-06-21 20:10:10: AddVideo2Slide: Time spend: 34 ms
2020-06-21 20:10:10: ProcessRecordedAudio: duration (ms) 9500835.375000
2020-06-21 20:10:12: RLMedia: No streams to mux were specified
2020-06-21 20:10:12: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 20:10:32: Audio Decoding Stats: Process 13803.000000, Wait 232.000000
2020-06-21 20:10:32: Audio Encoding Stats: Process 5671.000000, Wait 9804.000000
2020-06-21 20:11:54: flt sample format is not supported, s16 will be used
2020-06-21 20:11:54: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 20:11:54: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 20:12:21: Start capturing. Mode: Full motion. Method: 0. Capture Size: (1366, 768)
2020-06-21 20:12:21: Video Codec: h264_mf. Expecting FPS: 24.00
2020-06-21 20:12:21: Video will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\video_20200621_20-12-21.mkv
2020-06-21 20:12:21: bgr24 pixel format is not supported, nv12 will be used
2020-06-21 20:12:21: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 20:12:21: flt sample format is not supported, s16 will be used
2020-06-21 20:12:21: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 20:12:21: Audio 2 will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\audio_20200621_20-12-21.wav
2020-06-21 20:12:21: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 20:12:24: Waiting to start in 3326
2020-06-21 21:50:48: Stop video recording. Frames recorded: 6839. Dropped: 0. Duration: 3120535. Average FPS: 2.19
2020-06-21 21:50:48: Recorded video data size: 17381 KB
2020-06-21 21:50:48: AddVideo2Slide: Time spend: 173 ms
2020-06-21 21:50:48: ProcessRecordedAudio: duration (ms) 5891367.583000
2020-06-21 21:50:50: RLMedia: No streams to mux were specified
2020-06-21 21:50:50: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 21:50:57: Audio Decoding Stats: Process 4737.000000, Wait 16.000000
2020-06-21 21:50:57: Audio Encoding Stats: Process 1936.000000, Wait 3313.000000
2020-06-21 23:02:29: Opening project: C:\Users\raksm\OneDrive\Documents\ActivePresenter\366842 – DONE - - 181003 1100 LS - 2018-10-03.approj
2020-06-21 23:02:31: RLMedia: No streams to mux were specified
2020-06-21 23:02:31: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 23:02:48: Audio Decoding Stats: Process 11541.000000, Wait 873.000000
2020-06-21 23:02:48: Audio Encoding Stats: Process 4769.000000, Wait 8709.000000
2020-06-21 23:02:49: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 23:02:49: Audio Decoding Stats: Process 0.000000, Wait 0.000000
2020-06-21 23:02:49: Audio Encoding Stats: Process 0.000000, Wait 51.000000
2020-06-21 23:03:10: Opening project: C:\Users\raksm\OneDrive\Documents\ActivePresenter\376140 – INCOMPLETE- - open house 030519 - 2019-03-05.approj
2020-06-21 23:03:11: RLMedia: No streams to mux were specified
2020-06-21 23:03:11: RLMedia: No streams to mux were specified
2020-06-21 23:03:11: RLMedia: Ignoring maximum wav data size, file may be invalid
2020-06-21 23:03:11: RLMedia: Estimating duration from bitrate, this may be inaccurate
2020-06-21 23:03:11: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 23:03:11: Audio Decoding Stats: Process 1.000000, Wait 0.000000
2020-06-21 23:03:11: Audio Encoding Stats: Process 1.000000, Wait 2.000000
2020-06-21 23:03:12: RLMedia: Ignoring maximum wav data size, file may be invalid
2020-06-21 23:03:12: RLMedia: Estimating duration from bitrate, this may be inaccurate
2020-06-21 23:03:12: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 23:03:13: Audio Decoding Stats: Process 783.000000, Wait 87.000000
2020-06-21 23:03:13: Audio Encoding Stats: Process 384.000000, Wait 558.000000

dangle · June 22, 2020, 3:46am

That’s to prevent spammers who just register new accounts to post spams. Those limitations will automatically be removed once you interact enough with the community.
If you don’t like it, feel free to not use it.
If you are a paid user, please feel free to contact us via email directly to get support (support@atomisystems.com).