ActivePresenter Saola Animate Pricing Download

Screen Recording automatically stopping at random time

Problem:
Screen Recording automatically stopping at random time.
Screen resolution at recording: 1366x768

ActivePresenter Version:

ActivePresenter Free Edition
Version 8.0.7 - 64-bit build. (Released: 2020.05.29)

Copyright © 2009 - 2020 Atomi Systems, Inc.

OS Info:
OS: Windows 10 Pro
Version: 1909
Installed on: 6/17/2020
OS Build: 18363.900

Notes:
Screen recording has stopped randomly at these times:

  1. 52:00.584 (m:s.sss)
  2. 7:25.409 (m:s.sss)

Regards,
~Rakesh

Hi Rakesh,

Can you please share the log file of your project so we can check? To view the log:

  • In Start Page, click Preferences (the Gear icon)
  • Select Miscellaneous.
  • Click View Log.

Regards,

ERROR: New users cannot upload files. haha what a funny limitation.
Pasting logs in chat ERROR: Body is limited to 32000 characters; you entered 55485.

What a funny way to restrict!

2020-06-21 12:01:38: RLMedia: Starting new cluster due to timestamp
2020-06-21 12:29:25: Stop video recording. Frames recorded: 47417. Dropped: 0. Duration: 8758515. Average FPS: 5.41
2020-06-21 12:29:32: Recorded video data size: 643794 KB
2020-06-21 12:29:32: AddVideo2Slide: Time spend: 42 ms
2020-06-21 12:29:32: ProcessRecordedAudio: duration (ms) 8767940.083000
2020-06-21 12:29:34: RLMedia: No streams to mux were specified
2020-06-21 12:29:34: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 12:29:53: Audio Decoding Stats: Process 12839.000000, Wait 219.000000
2020-06-21 12:29:53: Audio Encoding Stats: Process 5517.000000, Wait 8678.000000
2020-06-21 12:30:52: Render Project Size: 1920 x 1080
2020-06-21 12:30:52: Threads Used: 2 / 4, Memory Available: 9,055/16,264
2020-06-21 12:30:52: Preparing to play audio to: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 12:30:52: Audio frames decoding started.
2020-06-21 12:30:52: Video frames decoding started.
2020-06-21 12:30:53: 8c66d3c4-7429-45e8-9d39-1a8c0439afe6: Seek after: 190.000000
2020-06-21 12:32:45: flt sample format is not supported, s16 will be used
2020-06-21 12:32:45: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 12:32:45: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 12:42:02: Start capturing. Mode: Full motion. Method: 0. Capture Size: (1920, 1080)
2020-06-21 12:42:02: Video Codec: h264_mf. Expecting FPS: 24.00
2020-06-21 12:42:02: Video will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\video_20200621_12-42-02.mkv
2020-06-21 12:42:02: bgr24 pixel format is not supported, nv12 will be used
2020-06-21 12:42:02: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 12:42:02: flt sample format is not supported, s16 will be used
2020-06-21 12:42:02: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 12:42:02: Audio 2 will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\audio_20200621_12-42-02.wav
2020-06-21 12:42:02: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 12:42:06: Waiting to start in 3207
2020-06-21 12:44:44: Stop video recording. Frames recorded: 535. Dropped: 0. Duration: 146036. Average FPS: 3.66
2020-06-21 12:45:29: flt sample format is not supported, s16 will be used
2020-06-21 12:45:29: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 12:45:29: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 12:45:46: Start capturing. Mode: Full motion. Method: 0. Capture Size: (1366, 768)
2020-06-21 12:45:46: Video Codec: h264_mf. Expecting FPS: 24.00
2020-06-21 12:45:46: Video will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\video_20200621_12-45-46.mkv
2020-06-21 12:45:46: bgr24 pixel format is not supported, nv12 will be used
2020-06-21 12:45:46: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 12:45:46: flt sample format is not supported, s16 will be used
2020-06-21 12:45:46: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 12:45:46: Audio 2 will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\audio_20200621_12-45-46.wav
2020-06-21 12:45:46: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 12:45:50: Waiting to start in 3342
2020-06-21 15:05:35: Stop video recording. Frames recorded: 15864. Dropped: 0. Duration: 8371399. Average FPS: 1.89
2020-06-21 15:05:35: Recorded video data size: 43754 KB
2020-06-21 15:05:35: AddVideo2Slide: Time spend: 312 ms
2020-06-21 15:05:35: ProcessRecordedAudio: duration (ms) 8371421.604000
2020-06-21 15:05:37: RLMedia: No streams to mux were specified
2020-06-21 15:05:37: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 15:05:53: Audio Decoding Stats: Process 8867.000000, Wait 86.000000
2020-06-21 15:05:53: Audio Encoding Stats: Process 4538.000000, Wait 6009.000000
2020-06-21 15:16:38: flt sample format is not supported, s16 will be used
2020-06-21 15:16:38: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 15:16:38: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 15:54:03: flt sample format is not supported, s16 will be used
2020-06-21 15:54:03: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 15:54:03: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 15:54:18: Start capturing. Mode: Full motion. Method: 0. Capture Size: (1366, 768)
2020-06-21 15:54:18: Video Codec: h264_mf. Expecting FPS: 24.00
2020-06-21 15:54:18: Video will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\video_20200621_15-54-18.mkv
2020-06-21 15:54:18: bgr24 pixel format is not supported, nv12 will be used
2020-06-21 15:54:18: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 15:54:18: flt sample format is not supported, s16 will be used
2020-06-21 15:54:18: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 15:54:18: Audio 2 will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\audio_20200621_15-54-18.wav
2020-06-21 15:54:18: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 15:54:22: Waiting to start in 3340
2020-06-21 15:54:53: Stop video recording. Frames recorded: 282. Dropped: 0. Duration: 18360. Average FPS: 15.31
2020-06-21 15:56:34: flt sample format is not supported, s16 will be used
2020-06-21 15:56:34: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 15:56:34: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 15:56:39: flt sample format is not supported, s16 will be used
2020-06-21 15:56:39: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 15:56:39: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 15:56:45: Start capturing. Mode: Full motion. Method: 0. Capture Size: (1366, 768)
2020-06-21 15:56:45: Video Codec: h264_mf. Expecting FPS: 24.00
2020-06-21 15:56:45: Video will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\video_20200621_15-56-45.mkv
2020-06-21 15:56:45: bgr24 pixel format is not supported, nv12 will be used
2020-06-21 15:56:45: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 15:56:45: flt sample format is not supported, s16 will be used
2020-06-21 15:56:45: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 15:56:45: Audio 2 will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\audio_20200621_15-56-45.wav
2020-06-21 15:56:45: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 15:56:49: Waiting to start in 3345
2020-06-21 17:25:43: RLMedia: Starting new cluster due to timestamp
2020-06-21 17:25:44: Stop video recording. Frames recorded: 10885. Dropped: 0. Duration: 5323776. Average FPS: 2.04
2020-06-21 17:25:44: Recorded video data size: 27654 KB
2020-06-21 17:25:45: AddVideo2Slide: Time spend: 209 ms
2020-06-21 17:25:45: ProcessRecordedAudio: duration (ms) 5323875.958000
2020-06-21 17:25:47: RLMedia: No streams to mux were specified
2020-06-21 17:25:47: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 17:25:58: Audio Decoding Stats: Process 7881.000000, Wait 536.000000
2020-06-21 17:25:58: Audio Encoding Stats: Process 3209.000000, Wait 5697.000000
2020-06-21 17:26:49: flt sample format is not supported, s16 will be used
2020-06-21 17:26:49: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 17:26:49: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 17:27:34: Start capturing. Mode: Full motion. Method: 0. Capture Size: (1366, 768)
2020-06-21 17:27:34: Video Codec: h264_mf. Expecting FPS: 24.00
2020-06-21 17:27:35: Video will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\video_20200621_17-27-35.mkv
2020-06-21 17:27:35: bgr24 pixel format is not supported, nv12 will be used
2020-06-21 17:27:35: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 17:27:35: flt sample format is not supported, s16 will be used
2020-06-21 17:27:35: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 17:27:35: Audio 2 will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\audio_20200621_17-27-35.wav
2020-06-21 17:27:35: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 17:27:38: Waiting to start in 3344
2020-06-21 17:31:16: Stop video recording. Frames recorded: 1. Dropped: 0. Duration: 0. Average FPS: 0.00
2020-06-21 17:31:19: flt sample format is not supported, s16 will be used
2020-06-21 17:31:19: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 17:31:19: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 17:31:32: Start capturing. Mode: Full motion. Method: 0. Capture Size: (1366, 768)
2020-06-21 17:31:32: Video Codec: h264_mf. Expecting FPS: 24.00
2020-06-21 17:31:32: Video will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\video_20200621_17-31-32.mkv
2020-06-21 17:31:32: bgr24 pixel format is not supported, nv12 will be used
2020-06-21 17:31:33: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 17:31:33: flt sample format is not supported, s16 will be used
2020-06-21 17:31:33: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 17:31:33: Audio 2 will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\audio_20200621_17-31-33.wav
2020-06-21 17:31:33: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 17:31:36: Waiting to start in 3344
2020-06-21 19:45:52: RLMedia: Starting new cluster due to timestamp
2020-06-21 20:10:10: Stop video recording. Frames recorded: 18485. Dropped: 0. Duration: 9494152. Average FPS: 1.95
2020-06-21 20:10:10: Recorded video data size: 155032 KB
2020-06-21 20:10:10: AddVideo2Slide: Time spend: 34 ms
2020-06-21 20:10:10: ProcessRecordedAudio: duration (ms) 9500835.375000
2020-06-21 20:10:12: RLMedia: No streams to mux were specified
2020-06-21 20:10:12: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 20:10:32: Audio Decoding Stats: Process 13803.000000, Wait 232.000000
2020-06-21 20:10:32: Audio Encoding Stats: Process 5671.000000, Wait 9804.000000
2020-06-21 20:11:54: flt sample format is not supported, s16 will be used
2020-06-21 20:11:54: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 20:11:54: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 20:12:21: Start capturing. Mode: Full motion. Method: 0. Capture Size: (1366, 768)
2020-06-21 20:12:21: Video Codec: h264_mf. Expecting FPS: 24.00
2020-06-21 20:12:21: Video will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\video_20200621_20-12-21.mkv
2020-06-21 20:12:21: bgr24 pixel format is not supported, nv12 will be used
2020-06-21 20:12:21: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 20:12:21: flt sample format is not supported, s16 will be used
2020-06-21 20:12:21: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 20:12:21: Audio 2 will be recorded to: C:\Users\raksm\OneDrive\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled_tempdir\audio_20200621_20-12-21.wav
2020-06-21 20:12:21: Preparing to record audio from: Speakers (Realtek High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2020-06-21 20:12:24: Waiting to start in 3326
2020-06-21 21:50:48: Stop video recording. Frames recorded: 6839. Dropped: 0. Duration: 3120535. Average FPS: 2.19
2020-06-21 21:50:48: Recorded video data size: 17381 KB
2020-06-21 21:50:48: AddVideo2Slide: Time spend: 173 ms
2020-06-21 21:50:48: ProcessRecordedAudio: duration (ms) 5891367.583000
2020-06-21 21:50:50: RLMedia: No streams to mux were specified
2020-06-21 21:50:50: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 21:50:57: Audio Decoding Stats: Process 4737.000000, Wait 16.000000
2020-06-21 21:50:57: Audio Encoding Stats: Process 1936.000000, Wait 3313.000000
2020-06-21 23:02:29: Opening project: C:\Users\raksm\OneDrive\Documents\ActivePresenter\366842 – DONE - - 181003 1100 LS - 2018-10-03.approj
2020-06-21 23:02:31: RLMedia: No streams to mux were specified
2020-06-21 23:02:31: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 23:02:48: Audio Decoding Stats: Process 11541.000000, Wait 873.000000
2020-06-21 23:02:48: Audio Encoding Stats: Process 4769.000000, Wait 8709.000000
2020-06-21 23:02:49: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 23:02:49: Audio Decoding Stats: Process 0.000000, Wait 0.000000
2020-06-21 23:02:49: Audio Encoding Stats: Process 0.000000, Wait 51.000000
2020-06-21 23:03:10: Opening project: C:\Users\raksm\OneDrive\Documents\ActivePresenter\376140 – INCOMPLETE- - open house 030519 - 2019-03-05.approj
2020-06-21 23:03:11: RLMedia: No streams to mux were specified
2020-06-21 23:03:11: RLMedia: No streams to mux were specified
2020-06-21 23:03:11: RLMedia: Ignoring maximum wav data size, file may be invalid
2020-06-21 23:03:11: RLMedia: Estimating duration from bitrate, this may be inaccurate
2020-06-21 23:03:11: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 23:03:11: Audio Decoding Stats: Process 1.000000, Wait 0.000000
2020-06-21 23:03:11: Audio Encoding Stats: Process 1.000000, Wait 2.000000
2020-06-21 23:03:12: RLMedia: Ignoring maximum wav data size, file may be invalid
2020-06-21 23:03:12: RLMedia: Estimating duration from bitrate, this may be inaccurate
2020-06-21 23:03:12: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2020-06-21 23:03:13: Audio Decoding Stats: Process 783.000000, Wait 87.000000
2020-06-21 23:03:13: Audio Encoding Stats: Process 384.000000, Wait 558.000000

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If you don’t like it, feel free to not use it.
If you are a paid user, please feel free to contact us via email directly to get support (support@atomisystems.com).