I am having an issue with the sound quality only when exporting videos. When I listen to my video while still in ActivePresenter it sounds great, but once I export the video there’s a scratchiness to the audio that is not kind on the ears. I have tried messing with the export options and exporting to different formats but continue to find a decrease in the audio quality after exporting.
Any input is appreciated!
It would be helpful if you include the exact version of ActivePresenter, OS and export settings screen.
I just upgraded my version the other day before seeing this but I’m now on Version 7.2.3
I’m using Windows 10 Pro, Version 10.0.10240
Export settings screen attached.
It seems to be a bug in ActivePresenter 7 when working with audio files which have high amplitude signal. Can you please help us check with the temporary version at https://drive.google.com/drive/folders/1U9Mwxahjhn_G-qFCc6zPNc22ypH7z8Nm?usp=sharing to see if it can resolve the issue or not?