Recording not going through

I just recorded 4 hours worth of content and when I pressed stop it just said the program isn’t responding. I NEED THIS RECORDING. Where did it go?!

Hi Kendra,

You can search for the cached recorded video file in:
C:\Users\Username\Documents\ActivePresenter\.ActivePresenterCachedProjects

Please kindly be noted that “.ActivePresenterCachedProjects” is a hidden folder so you might need to turn the “Show Hidden Files” option on to see it.
If there are video files here, you can copy them to another folder and open with ActivePresenter for editing. Otherwise, there is no way to recover your video.

Also, I want to add further information that ActivePresenter was designed mainly for creating high-quality training videos with much emphasis on editing capabilities.
It wasn’t intended as a simple screen recorder for recording very long sessions.

Regards,