# Problem with video in the SCORM

**URL:** <https://talk.atomisystems.com/t/problem-with-video-in-the-scorm/10651>\
**Category:** ActivePresenter\
**Created:** [November 4, 2026, 9:13am UTC](https://talk.atomisystems.com/t/problem-with-video-in-the-scorm/10651 "2026-11-04T09:13:06Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Talentform](https://talk.atomisystems.com/letter_avatar_proxy/v4/letter/t/dbc845/32.png) [@Talentform](https://talk.atomisystems.com/u/Talentform)\
**Post date:** [November 4, 2026, 9:13am UTC](https://talk.atomisystems.com/t/problem-with-video-in-the-scorm/10651/1 "2026-11-04T09:13:06Z")

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```auto
When I check the SCORM content, the MP4 videos do not display, and there is no audio. This issue did not exist before this latest update. Could you please look into this?

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**Author:** ![Giang\_BTL](https://talk.atomisystems.com/user_avatar/talk.atomisystems.com/giang_btl/32/1677_2.png) [@Giang\_BTL](https://talk.atomisystems.com/u/Giang_BTL)\
**Post date:** [November 4, 2026, 10:21am UTC](https://talk.atomisystems.com/t/problem-with-video-in-the-scorm/10651/2 "2026-11-04T10:21:20Z")

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Hi Fabio,

We tested SCORM content with the latest version of ActivePresenter on several LMSs, and the videos and audio worked normally.

Please try your SCORM package on SCORM Cloud. If it works correctly there, the issue may be related to your LMS.

If the issue still occurs, please send your ActivePresenter project file to [support@atomisystems.com](mailto:support@atomisystems.com) so we can check it.

Best regards,  
Giang

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<div class="post-metadata">

**Author:** ![Talentform](https://talk.atomisystems.com/letter_avatar_proxy/v4/letter/t/dbc845/32.png) [@Talentform](https://talk.atomisystems.com/u/Talentform)\
**Post date:** [November 4, 2026, 1:15pm UTC](https://talk.atomisystems.com/t/problem-with-video-in-the-scorm/10651/3 "2026-11-04T13:15:39Z")

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Can I send you the project by Swistranfer?

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**Author:** ![Giang\_BTL](https://talk.atomisystems.com/user_avatar/talk.atomisystems.com/giang_btl/32/1677_2.png) [@Giang\_BTL](https://talk.atomisystems.com/u/Giang_BTL)\
**Post date:** [November 5, 2026, 1:46am UTC](https://talk.atomisystems.com/t/problem-with-video-in-the-scorm/10651/4 "2026-11-05T01:46:16Z")

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Yes, you can send us the project via SwisTransfer.