Problem with update

ActivePresenter is telling me that I have an update to do, but when I do I get this window and I can’t do any updates.
Allego screenshot

ActivePresenter version: 8.5.4

OS: MacOs 10.13.6

Hi Betty,

Maybe an error happened while downloading the update package so the problem. You can download the setup package of ActivePresenter 8.5.5 directly from


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Thank you so much for your quick reply.
You are always very efficient.
A warm greeting :heart:

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