We have a problem with a big project : when we try to update a boolean variable, ActivePresenter crash immediately.
Can you solve this problem please?
ActivePresenter version: 9.0.4
OS: Windows 11
Edit : we just try with a number variable : Active Presenter crash also; but they are no problem with a text variable.
Thanks for reporting the issue.
If you see a crash report dialog appear, please fill in your email address and send the report so that we can check.
Also, please send the log of ActivePresenter to firstname.lastname@example.org to help us analyze the issue further.
To view the log, click the ActivePresenter button > Preferences > Miscellaneous > View Log.
You can refer to this video to see the detailed steps: How to Find and Send ActivePresenter's Log File - ActivePresenter 8 - YouTube
Thank you for your answer; we will do that rapidly.
We received your log via email. Thank you.
However, the issue has not been comprehensively analyzed.
So, please share with us your project so we can investigate it further.
You can remove any unrelated content in the project, we just need a simple one illustrating the issue.
Thank you for your answer, we have just sent an email containing the link to download the file.
Thank you for sending your project quickly.
We confirm that this is a bug in the current version of ActivePresenter.
We’ll fix it in the next update and notify you.
We have released an update of ActivePresenter 9 with your issue is fixed.
Please access the Help tab > Check Updates and experience more.
Thank you very much!