"No webcam device"

ActivePresenter Support Questions
#1

Hello,

I receive “No webcam device” message when trying to record video from the webcam built-in my Samsung R580: Record Video-> Select Webcam Device in AP8 Free Edition.

What can be the reason and how to solve it?

Thanks & regards
Maciej

#2

Hello again!

I have just found solution for the “No webcam device”. When I selected Insert tab > Video > Webcam Recording AP8 recognizes the built-in webcam. When I closed it and opened “Record Video” > “Select Webcam Device” now AP8 recognizes the webcam with no problem.

Regards
Maciej

#3

Hi,

Thanks for your information. We will check again for this issue.

Regards,