No sound on Video in Chrome

Saola Animate Support Questions
1

Hi,
using a video in the first scene does play the video - but with no sound. As soon as I click the video, the sound is there. This happens on Chrome only, Microsoft Edge is ok.

Any idea how I can get rid of this?

2

You can’t get rid of it - it’s a change to Chrome last year to stop unwanted Audio / Video.

But by adding a scene beforehand ,that forces the user to interact with the document, will allow chrome to play the video normally. I add a start button to the first page that forces the user to click to continue.

1 Like
3

Ah, I was not aware of that.

Thank you - and thanks for the workaround!