No Audio with the Video after recording and exporting?

Problem:
I recorded the screen playing a song and my singing from a video. When finished there was no audio? How do I get the audio with the video before exporting?

ActivePresenter version:

OS:

Notes:

Hi,

Please make sure to follow the steps mentioned in the following tutorial to set up the audio recording: Record Audio from Microphone and System Audio in ActivePresenter 8.

After recording, check if you see the waveform of the audio in the Timeline pane and can hear the audio when previewing your project or not. If there is no waveform of the audio here, the audio cannot be recorded, unfortunately. The reason is mainly because of the setting steps before recording.

We highly recommend you check the audio before actually recording and make sure not to plug/unplug the mic during the recording.

Regards,

i also have thi problem how to fix please help me