No audio when playing the video and after exporting

Problem:
I recorded a presentation on Sunday but when I opened the file - It was without sound, I exported it to a video file - was without sound as well. I made 2 videos for this presentation and the first one was perfect. I haven’t changed any settings when I made the second video. See below the log:
2021-06-14 21:41:50: d020d78b-c40e-46bb-aa0f-4b66d5d0d19d: Seek after: 261.000000
2021-06-14 21:41:50: Video frames decoding started.
2021-06-14 21:41:50: Audio frames decoding started.
2021-06-14 21:41:50: No stream found
2021-06-14 21:41:50: 78fa99e2-4533-4811-84db-fda691bd4a08: Seek after: 48.000000
2021-06-14 21:42:06: Render Project Size: 1920 x 1080
2021-06-14 21:42:06: Threads Used: 3 / 6, Memory Available: 2,021/7,542
2021-06-14 21:42:06: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:42:07: d020d78b-c40e-46bb-aa0f-4b66d5d0d19d: Seek after: 331.000000
2021-06-14 21:42:07: Audio frames decoding started.
2021-06-14 21:42:07: Video frames decoding started.
2021-06-14 21:42:07: No stream found
2021-06-14 21:42:07: 78fa99e2-4533-4811-84db-fda691bd4a08: Seek after: 48.000000
2021-06-14 21:42:58: Render Project Size: 1920 x 1080
2021-06-14 21:42:58: Threads Used: 3 / 6, Memory Available: 2,127/7,542
2021-06-14 21:42:58: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:42:58: 4adcc33c-e24f-4238-960a-97d2ced39668: Seek after: 211.000000
2021-06-14 21:42:58: Audio frames decoding started.
2021-06-14 21:42:58: Video frames decoding started.
2021-06-14 21:43:17: Opening project: C:\Users\ladak\OneDrive\Documents\ActivePresenter\course2.approj
2021-06-14 21:43:19: RLMedia: No streams to mux were specified
2021-06-14 21:43:19: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2021-06-14 21:43:47: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2021-06-14 21:43:47: Preparing to record audio from: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 44100. Sample Format: 2147483656
2021-06-14 21:43:47: Failed to open audio stream to record. Error: Invalid device.
2021-06-14 21:43:47: Preparing to record audio from: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:43:56: Render Project Size: 1920 x 1080
2021-06-14 21:43:56: Threads Used: 3 / 6, Memory Available: 2,052/7,542
2021-06-14 21:43:56: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:43:56: Video frames decoding started.
2021-06-14 21:43:56: Audio frames decoding started.
2021-06-14 21:43:56: No stream found
2021-06-14 21:44:01: 389960f8-f602-4049-bf0e-41deadacf2c5: Seek after: 86.000000
2021-06-14 21:44:01: 1a1de1d4-8157-4378-b7c1-6f5de6618460: Seek after: 154.000000
2021-06-14 21:44:39: Render Project Size: 1920 x 1080
2021-06-14 21:44:39: Threads Used: 3 / 6, Memory Available: 1,836/7,542
2021-06-14 21:44:39: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:44:39: Audio frames decoding started.
2021-06-14 21:44:39: Video frames decoding started.
2021-06-14 21:44:39: No stream found
2021-06-14 21:44:39: 1a1de1d4-8157-4378-b7c1-6f5de6618460: Seek after: 145.000000
2021-06-14 21:44:39: 389960f8-f602-4049-bf0e-41deadacf2c5: Seek after: 40.000000
2021-06-14 21:45:06: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:45:06: Audio frames decoding started.
2021-06-14 21:45:24: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2021-06-14 21:45:24: Preparing to record audio from: Microphone Array (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:45:37: Render Project Size: 1920 x 1080
2021-06-14 21:45:37: Threads Used: 3 / 6, Memory Available: 1,861/7,542
2021-06-14 21:45:37: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:45:37: Audio frames decoding started.
2021-06-14 21:45:37: Video frames decoding started.
2021-06-14 21:45:37: No stream found
2021-06-14 21:45:37: 1a1de1d4-8157-4378-b7c1-6f5de6618460: Seek after: 257.000000
2021-06-14 21:45:37: 389960f8-f602-4049-bf0e-41deadacf2c5: Seek after: 48.000000
2021-06-14 21:46:04: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2021-06-14 21:46:04: Preparing to record audio from: Microphone Array (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:46:24: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2021-06-14 21:46:24: Preparing to record audio from: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:46:27: RLMedia: Trying to remove 1152 samples, but the queue is empty
2021-06-14 21:46:46: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:46:46: Audio frames decoding started.
2021-06-14 21:47:00: Render Project Size: 1920 x 1080
2021-06-14 21:47:00: Threads Used: 3 / 6, Memory Available: 1,851/7,542
2021-06-14 21:47:00: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:47:00: Audio frames decoding started.
2021-06-14 21:47:01: Video frames decoding started.
2021-06-14 21:47:01: No stream found
2021-06-14 21:47:01: 1a1de1d4-8157-4378-b7c1-6f5de6618460: Seek after: 263.000000
2021-06-14 21:47:01: 389960f8-f602-4049-bf0e-41deadacf2c5: Seek after: 48.000000
2021-06-14 21:49:01: RLSQLite exception 1, SQL logic error[1]: cannot open value of type null
2021-06-14 21:49:06: RLSQLite exception 1, SQL logic error[1]: cannot open value of type null
2021-06-14 21:49:07: RLSQLite exception 1, SQL logic error[1]: cannot open value of type null
2021-06-14 21:49:19: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2021-06-14 21:51:07: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2021-06-14 21:52:32: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2021-06-14 21:52:52: Render Project Size: 1920 x 1080
2021-06-14 21:52:52: Threads Used: 3 / 6, Memory Available: 4,481/7,542
2021-06-14 21:52:52: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:52:52: Video frames decoding started.
2021-06-14 21:52:52: Audio frames decoding started.
2021-06-14 21:52:52: No stream found
2021-06-14 21:52:57: 389960f8-f602-4049-bf0e-41deadacf2c5: Seek after: 79.000000
2021-06-14 21:52:57: 1a1de1d4-8157-4378-b7c1-6f5de6618460: Seek after: 138.000000
2021-06-14 21:54:08: Render Project Size: 1920 x 1080
2021-06-14 21:54:08: Threads Used: 3 / 6, Memory Available: 4,041/7,542
2021-06-14 21:54:08: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:54:08: Audio frames decoding started.
2021-06-14 21:54:08: Video frames decoding started.
2021-06-14 21:54:08: No stream found
2021-06-14 21:54:21: Render Project Size: 1920 x 1080
2021-06-14 21:54:21: Threads Used: 3 / 6, Memory Available: 3,686/7,542
2021-06-14 21:54:21: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:54:21: 1a1de1d4-8157-4378-b7c1-6f5de6618460: Seek after: 276.000000
2021-06-14 21:54:21: 389960f8-f602-4049-bf0e-41deadacf2c5: Seek after: 35.000000
2021-06-14 21:54:21: Audio frames decoding started.
2021-06-14 21:54:21: Video frames decoding started.
2021-06-14 21:54:21: No stream found
2021-06-14 21:54:28: RLSQLite exception 1, SQL logic error[1]: cannot open value of type null
2021-06-14 21:56:46: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:56:46: Audio frames decoding started.
2021-06-14 21:56:48: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:56:48: Audio frames decoding started.
2021-06-14 21:56:48: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:56:48: Audio frames decoding started.
2021-06-14 21:57:09: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:57:09: Audio frames decoding started.
2021-06-14 21:57:12: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:57:12: Audio frames decoding started.
2021-06-14 21:57:13: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:57:13: Audio frames decoding started.
2021-06-14 21:57:14: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:57:14: Audio frames decoding started.
2021-06-14 21:57:14: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:57:14: Audio frames decoding started.
2021-06-14 21:57:34: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:57:34: Audio frames decoding started.
2021-06-14 21:57:34: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:57:34: Audio frames decoding started.
2021-06-14 21:57:35: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:57:35: Audio frames decoding started.
2021-06-14 21:57:36: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:57:36: Audio frames decoding started.
2021-06-14 21:57:36: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 21:57:36: Audio frames decoding started.
2021-06-14 21:57:48: Opening project: C:\Users\ladak\OneDrive\Documents\ActivePresenter\course2.approj
2021-06-14 22:01:34: Render Project Size: 1920 x 1080
2021-06-14 22:01:34: Threads Used: 3 / 6, Memory Available: 3,159/7,542
2021-06-14 22:01:34: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 22:01:34: Audio frames decoding started.
2021-06-14 22:01:34: Video frames decoding started.
2021-06-14 22:01:34: No stream found
2021-06-14 22:02:37: Render Project Size: 1920 x 1080
2021-06-14 22:02:37: Threads Used: 3 / 6, Memory Available: 3,019/7,542
2021-06-14 22:02:37: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 22:02:38: Video frames decoding started.
2021-06-14 22:02:38: Audio frames decoding started.
2021-06-14 22:02:38: No media stream found!
2021-06-14 22:03:08: ActivePresenter 8.5.0 (Release Build: 2021.06.02) shut down

================================
2021-06-14 22:03:21: ActivePresenter 8.5.0 - 64-bit build. (Release Build: 2021.06.02) started
OS: Windows 10 (build 19041), 64-bit edition
CPU Count: 6
Hostname: Lada. Memory: 7,542 MB. Available: 4,039 MB. Memory Load: 46%
Disk Space: 120,920 MB (Free: 36,229 MB)
Project Location: C:\Users\ladak\OneDrive\Documents\ActivePresenter
2021-06-14 22:03:21: TempDir: C:\Users\ladak\AppData\Roaming\ActivePresenter\temp
2021-06-14 22:03:22: Direct3D rendering mode: hardware
2021-06-14 22:03:22: Direct3D device type: 1
2021-06-14 22:03:28: Opening project: C:\Users\ladak\OneDrive\Documents\ActivePresenter\course2.approj
2021-06-14 22:03:29: PrepareRibbonBar: 736ms
2021-06-14 22:04:13: ActivePresenter 8.5.0 (Release Build: 2021.06.02) shut down

================================
2021-06-14 22:04:17: ActivePresenter 8.5.0 - 64-bit build. (Release Build: 2021.06.02) started
OS: Windows 10 (build 19041), 64-bit edition
CPU Count: 6
Hostname: Lada. Memory: 7,542 MB. Available: 3,993 MB. Memory Load: 47%
Disk Space: 120,920 MB (Free: 36,228 MB)
Project Location: C:\Users\ladak\OneDrive\Documents\ActivePresenter
2021-06-14 22:04:17: TempDir: C:\Users\ladak\AppData\Roaming\ActivePresenter\temp
2021-06-14 22:04:17: Direct3D rendering mode: hardware
2021-06-14 22:04:17: Direct3D device type: 1
2021-06-14 22:04:42: PrepareRibbonBar: 762ms
2021-06-14 22:05:20: ActivePresenter 8.5.0 (Release Build: 2021.06.02) shut down

================================
2021-06-14 22:05:23: ActivePresenter 8.5.0 - 64-bit build. (Release Build: 2021.06.02) started
OS: Windows 10 (build 19041), 64-bit edition
CPU Count: 6
Hostname: Lada. Memory: 7,542 MB. Available: 4,302 MB. Memory Load: 42%
Disk Space: 120,920 MB (Free: 36,229 MB)
Project Location: C:\Users\ladak\OneDrive\Documents\ActivePresenter
2021-06-14 22:05:23: TempDir: C:\Users\ladak\AppData\Roaming\ActivePresenter\temp
2021-06-14 22:05:23: Direct3D rendering mode: hardware
2021-06-14 22:05:23: Direct3D device type: 1
2021-06-14 22:05:38: Opening project: C:\Users\ladak\OneDrive\Documents\ActivePresenter\course2222.approj
2021-06-14 22:05:39: PrepareRibbonBar: 665ms
2021-06-14 22:06:56: ActivePresenter 8.5.0 (Release Build: 2021.06.02) shut down

================================
2021-06-14 22:08:22: ActivePresenter 8.5.0 - 64-bit build. (Release Build: 2021.06.02) started
OS: Windows 10 (build 19041), 64-bit edition
CPU Count: 6
Hostname: Lada. Memory: 7,542 MB. Available: 3,623 MB. Memory Load: 51%
Disk Space: 120,920 MB (Free: 36,238 MB)
Project Location: C:\Users\ladak\OneDrive\Documents\ActivePresenter
2021-06-14 22:08:22: TempDir: C:\Users\ladak\AppData\Roaming\ActivePresenter\temp
2021-06-14 22:08:22: Direct3D rendering mode: hardware
2021-06-14 22:08:22: Direct3D device type: 1
2021-06-14 22:09:07: Opening project: C:\Users\ladak\OneDrive\Documents\ActivePresenter\course2222.approj
2021-06-14 22:09:08: PrepareRibbonBar: 828ms
2021-06-14 22:20:24: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 22:20:25: Audio frames decoding started.
2021-06-14 22:20:27: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 22:20:28: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 22:20:28: Audio frames decoding started.
2021-06-14 22:20:28: Audio frames decoding started.
2021-06-14 22:20:30: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 22:20:30: Audio frames decoding started.
2021-06-14 22:20:30: Preparing to play audio to: Speakers (Realtek(R) Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2021-06-14 22:20:30: Audio frames decoding started.
2021-06-14 22:20:38: ActivePresenter 8.5.0 (Release Build: 2021.06.02) shut down

================================
2021-06-15 06:58:46: ActivePresenter 8.5.0 - 64-bit build. (Release Build: 2021.06.02) started
OS: Windows 10 (build 19041), 64-bit edition
CPU Count: 6
Hostname: Lada. Memory: 7,542 MB. Available: 3,610 MB. Memory Load: 52%
Disk Space: 120,920 MB (Free: 36,200 MB)
Project Location: C:\Users\ladak\OneDrive\Documents\ActivePresenter
2021-06-15 06:58:46: TempDir: C:\Users\ladak\AppData\Roaming\ActivePresenter\temp
2021-06-15 06:58:46: Direct3D rendering mode: hardware
2021-06-15 06:58:46: Direct3D device type: 1
2021-06-15 06:58:49: Opening project: C:\Users\ladak\OneDrive\Documents\ActivePresenter\course2.approj
2021-06-15 06:58:51: PrepareRibbonBar: 859ms

ActivePresenter version: 8.5.0

OS: Winows 10

Notes:

Hi,

Could you please share your project and its external data folder (named PROJECT_FILE_files) (if any) via support@atomisystems.com so we can take a look at?

Regards,
Tuyen