My active presenter 8 keeps crashing

My ActivePresenter 8 always crashes, be it importing videos to screen recording.Why?

Hi Coby,

Please download the latest version on our website (Download ActivePresenter - Video Editor & eLearning Software) and try again to see if it can solve the problem?
If not, when the crash report dialog appears, fill in your information so that we can know it is reported from you.

Regards,
Hang