Macbook Pro ( Keyboard Shortcut not working )

Keyboard Shortcut not working.
If I reset keyboard shortcut , work some time and then not working again.
Can I have any other solution for this?

Best Regards, WonHee.
By the way thanks for this great software, ActivePresenter is really good software.

Hi WonHee,

We have checked but could not reproduce the issue. Does this issue happen when you record all applications or a specific one?