I’m having a frustrating problem with Apple devices. The crux of the problem started last week. I ran a test of a finished project on an iPad Air 3 running 13.1.2 using both Chrome and Safari - both worked beautifully.
I then upgraded to the latest 13.1.3 version and the project’s preloader was sluggish and appeared to keep stalling. Once the project was loaded it seemed slower and the sound was out of sync or overlapping.
It still worked perfectly on all desktop browser tests and on Android. I’ve tried running it from different servers, resetting & updating the router and resetting the iPad.
I’ve passed it to clients who are running the same OS and are hitting the same problem.
I ran some Google searches and was surprised to see many issues regarding iOS 13 but none of the suggestions helped.
I decided that as it was the preloader, I would run some test on the project as other simpler projects are still running.
I created a blank project and simply loaded all the old resources into the project and published. Same issue.
There are about 300 file at 30mb. So I decided to try the test again but with 300 new small audio files. It ran quicker because the size was only 5mb but it was still really slow compared to loading it on any other device.
I don’t know what Apple has done, but if Atomi has anything that might help, it would be really appreciated.
Here is the link to the last test above: http://sandbox.interaktiv.co.uk/ipad-os/
It’s loads on a wireless Android in under 10s. The iPad was still going after two minutes. I then checked YouTube and the video loads and plays quickly and Google’s speed test was reporting a 48Mb connection.