Problem: Currently am developing a presentation. Images on the slides are displayed in the Slides view on the LHS, but they are not displayed on the canvas. The canvas view just shows a blank grey placeholder frame indicating the object is there but not displayed. Only happens on some slides. What is the problem?
Could you please send us the project to support@atomisystems.com so that we can check?
Before that, you can delete all other slides except for the one having the issue and shrink the project to reduce its file size:
Click the ActivePresenter icon > Project > Shrink > Delete All Unused Resources > Shrink.
