HTML5 Export Crashing Error

Problem: HTML5 Export is Crashing

Active Presenter version: 8.5.5.

OS: macOS Big Sur 11.6

Notes: I am trying to export to HTML5. It is always crashing without generating the file.

Process: ActivePresenter [13307]
Path: /Applications/ActivePresenter.app/Contents/MacOS/ActivePresenter
Identifier: com.atomi.activepresenter
Version: 8.5.5 (8.5.5)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: ActivePresenter [13307]
User ID: 501

Date/Time: 2022-03-13 23:30:30.317 -0300
OS Version: macOS 11.6 (20G165)
Report Version: 12
Anonymous UUID: 51323CCF-5DB1-59C3-D839-6504B19C71D7

Sleep/Wake UUID: E54E73A5-1D07-4C58-A665-C5CDAAA956AF

Time Awake Since Boot: 99000 seconds
Time Since Wake: 1500 seconds

System Integrity Protection: enabled

Crashed Thread: 13

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [13307]

Model: iMac14,4, BootROM 431.140.6.0.0, 2 processors, Dual-Core Intel Core i5, 1,4 GHz, 8 GB, SMC 2.21f92
Graphics: kHW_IntelHD5000Item, Intel HD Graphics 5000, spdisplays_builtin
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E424C54414C41522D4E5444
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E424C54414C41522D4E5444
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1680.8)
Bluetooth: Version 8.0.5d7, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: KINGSTON SA400S37480G, 480,1 GB
USB Device: USB 3.0 Bus
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB DISK 2.0
Thunderbolt Bus: iMac, Apple Inc., 30.8

Hi,

We have received the full log from you via email.
It seems the problem related a font used in the project. Can you please share the project file via email so we can check?

Regards,