ActivePresenter Saola Animate Pricing Download

HTML5 export: audio sometimes cuts out at the end of a slide

Hi Support Team,

When I use mp3 audio files on a slide sometimes the last word (or 0.5 sec) of the audio is cutted out in the HTML5 export. The provided workaround of adding some length to the audio at the end of a slide does not work reliably. It would be great if you can fix this issue because:
- it is really unsatisfactory for the learner when the last word of a sentence is not audible
- the event “On Ended” is not usable
Thank you in advance for your support!

ActivePresenter version:
Version 8.5.5
OS:
Windows 10

Hi,

Thanks for your detailed feedback.
We will try to fix the issue in the next update.

Regards,

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