Problem: I received an error while recording my screen, so I was unable to save the files. However, when I checked the temp folder in the ActivePresenter folder, I found a WAV file and an MP4 file. While the WAV file works well, the MP4 file doesn’t work at all. How can I recover my media recording files using these files? Or how can I open and view this MP4 file?
ActivePresenter version: Version 9.0.7 - 64-bit build. (Released: 2023.03.15)
OS: Windows 11