Problem:
Help the application does not run, At the time of loading the libraries. Crash!
ActivePresenter Version: 7.5.12
OS: Macos 10.12.6 (16G2136)
Notes:
System log:
Process: ActivePresenter [1142]
Path: /Applications/ActivePresenter.app/Contents/MacOS/ActivePresenter
Identifier: com.atomi.activepresenter
Version: 7.5.12 (7.5.12)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: ActivePresenter [1142]
User ID: 503
Date/Time: 2020-02-19 17:23:55.674 -0600
OS Version: Mac OS X 10.12.6 (16G2136)
Report Version: 12
Anonymous UUID: E9003DDD-8C04-CE86-3A4B-BDF7362ECEE3
Sleep/Wake UUID: 2DD24F5B-DBD7-47DB-8100-FFFDB374A6FC
Time Awake Since Boot: 6600 seconds
Time Since Wake: 1000 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [0]
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_pthread.dylib 0x00007fffdc1d438c pthread_mutex_lock + 0
1 libwxcode_osx_cocoau_wxsqlite3-3.1.0.0.0.dylib 0x0000000103608c02 sqlite3_finalize + 50
2 libwxcode_osx_cocoau_wxsqlite3-3.1.0.0.0.dylib 0x00000001035f232d wxSQLiteResultSet::Finalize() + 29
3 com.atomi.activepresenter 0x000000010168b22d RLThemesTableMan::DoLoadThemes(RLVersionNum const&) + 3199
4 com.atomi.activepresenter 0x00000001015e1e0c RLProject::Open(wxString, wxString) + 7986
5 com.atomi.activepresenter 0x0000000101608061 RLTemplateManager::OpenProject(wxString const&, wxString) + 1071
6 com.atomi.activepresenter 0x000000010160d5b6 RLTemplateManager::LoadDefaultObjectTemplates() + 1420
7 com.atomi.activepresenter 0x000000010129a4ee CRealLiveApp::LoadThemesAsyn() + 978
8 com.atomi.activepresenter 0x0000000101297ef1 CRealLiveApp::OnInit() + 13297
9 libwx_osx_cocoau-3.1.1.0.0.dylib 0x0000000102792fbb wxApp::CallOnInit() + 155
10 libwx_osx_cocoau-3.1.1.0.0.dylib 0x00000001026ed37e wxEntry(int&, wchar_t**) + 110
11 com.atomi.activepresenter 0x0000000101294861 main + 22
12 libdyld.dylib 0x00007fffdbfbd235 start + 1
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000001 rbx: 0x00007fc766065950 rcx: 0x000000000004fdc3 rdx: 0x000000000004fdc2
rdi: 0x2059422052454452 rsi: 0x0000000000000008 rbp: 0x00007fff5f11a730 rsp: 0x00007fff5f11a708
r8: 0x0000000000000040 r9: 0x0000608000c6d1d8 r10: 0xffffffffffffffff r11: 0x0000000000012068
r12: 0x0000000101a35220 r13: 0x00006080004904f0 r14: 0x00007fc766063d30 r15: 0x0000000103065600
rip: 0x00007fffdc1d438c rfl: 0x0000000000010202 cr2: 0x000000010c22d000
Logical CPU: 0
Error Code: 0x00000000
Trap Number: 13
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 4620
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=395.4M resident=0K(0%) swapped_out_or_unallocated=395.4M(100%)
Writable regions: Total=1.3G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.3G(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 128K 2
Activity Tracing 256K 2
CG backing stores 8284K 6
CG image 24K 6
CoreAnimation 16K 3
CoreUI image data 396K 5
CoreUI image file 184K 5
JS JIT generated code 8K 3
JS JIT generated code (reserved) 1.0G 2 reserved VM address space (unallocated)
Kernel Alloc Once 8K 2
MALLOC 198.9M 45
MALLOC guard page 48K 10
MALLOC_LARGE (reserved) 140K 2 reserved VM address space (unallocated)
Memory Tag 242 12K 2
SQLite page cache 64K 2
STACK GUARD 56.1M 15
Stack 14.6M 15
VM_ALLOCATE 92K 20
WebKit Malloc 14.0M 27
__DATA 39.6M 272
__GLSLBUILTINS 2588K 2
__IMAGE 528K 2
__LINKEDIT 136.3M 33
__TEXT 259.1M 267
__UNICODE 556K 2
mapped file 1.9G 34
shared memory 16.3M 14
=========== ======= =======
TOTAL 3.6G 773
TOTAL, minus reserved VM space 2.6G 773
Model: iMac18,1, BootROM 175.0.0.0.0, 2 processors, Intel Core i5, 2.3 GHz, 8 GB, SMC 2.39f39
Graphics: kHW_IntelIrisGraphics640Item, Intel Iris Plus Graphics 640, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR4, 2133 MHz, 0x802C, 0x344154463531323634485A2D3247334232202020
Memory Module: BANK 1/DIMM0, 4 GB, DDR4, 2133 MHz, 0x802C, 0x344154463531323634485A2D3247334232202020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x16D), Broadcom BCM43xx 1.0 (7.21.171.134.1a2)
Bluetooth: Version 5.0.5f7, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS541010A9E632, 1 TB
USB Device: USB 3.0 Bus
USB Device: Bluetooth USB Host Controller
USB Device: Intuos PS
USB Device: FaceTime HD Camera (Built-in)
Thunderbolt Bus: iMac, Apple Inc., 22.1