Font Awesome in HTML5 Preview not working

ActivePresenter Support Questions
1

Problem:
I’ve installed font awesome on my computer, the font displays correctly in ActivePresenter. But when i Click HTML5 preview, the font awesome icons do not render. I have embed font ticked.
Is there any reason for this?

ActivePresenter Version: Required. V8

OS: Required. Win 10

2

Hi,

Can you please tell if the problem happen when exporting with the Embed Fonts option selected?

Regards,

3

The Embed Fonts option is selected.
In preview none of the icons load.
If i do a full export, only one of the three icons i’m using work.

4

Hi,

If I do a full export, only one of the three icons I’m using work.

It’s a strange issue. Can you please send us the project to support@atomisystems.com, so we can check?
Regards,

5

@thunt
I just emailed the project through.
Thanks for being so responsive!

6

Thanks for sharing the file. It seems the font uses style in its name (Awesome 5 Free Regular) and some browsers don’t accept that, so the issue.
Please follow the below steps as a workaround:

  • Use the Awesome 5 Free Solid font for two remaining icons.
  • Export with the Embed Fonts option.

Regards,