Exporting power point is not working

After making changes on my presentation slides and I try to export it into PowerPoint it gives an error.

I am using windows.

The error is “Can not make a new presentation.” How can I fix this?

Also, how do I record my presentation slides after making changes on active presenter?

Can I record directly on active presenter?

Please help thanks,


We have already replied you via email but I post the answer here so that other users can find the resolution for this situtation.
The problem may happens when Microsoft Office udpates its configuration and leads to its interoparability works incorrectly. Reparing Microsoft Office may help to resolve the issue.