Problem: After stopping the recording of a screen capture, clicking the “Export” button and clicking the “Video” button, a message pops up stating, “Error while open output file”
This only started happening recently. After it happened several times, I deleted ActivePresenter (using IOBit Uninstaller, just to make sure everything was deleted and that no residual files were left on my computer), downloaded it again from your site, and reinstalled it. After doing so, only my first attempt to export a capture to video worked. All subsequent attempts triggered the same error.
If anyone can explain what may be causing this, I would be most grateful.
ActivePresenter Version: 6.1.6 (Released: 2018.04.16)
OS: Windows 10 Pro 32-bit with an x64-based processor
(I’ve edited this post to remove the screenshot, and have replaced it with the text of the error. That way, it will still be useful to others encountering the same issue.)