Error message: getvalue(cml.entry) failed

Hi. I encountered this error message getvalue(cml.entry) failed when launching the SCORM package in Opigno LMS. I tested the package in Scorm Cloud and it worked fine. How do I fix this?

ActivePresenter Version: 7.5.6 (Released: 2019.03.28)

OS: Windows 10


Hi Susan,

Please make sure that your LMS supports SCORM 2004 3rd. Otherwise, you can export your lessons to SCORM 1.2 to overcome the issue.


Hi. Thanks for the response. I exported it to SCORM 1.2 and got the following error message:
**LMSGetValue(cmi.core.entry) failed. **
Not implemented error
After clicking ‘OK’, the error message pop up closed and the SCORM packaged played.

What should I do? Thanks.


It seems your LMS doesn’t fully support SCORM 1.2 and 2004 specifications since this value is mandatory. You can take a look at page 3 - 26 at for details. Please contact your LMS provider for support.


Thanks. I will post in here again if I’ve found a solution around this to use ActivePresenter with Opigno.