Default Colors Erased

ActivePresenter Support Questions
1

Problem: My configured default colors were erased when I restarted my computer.

ActivePresenter Version: 6.1.4

OS: Windows 7

Notes: I set up the 16 default color in ActivePresenter, but when I restarted the computer, all of them were erased.

Thanks.

2

Hi,

Did you mean styles? If so, maybe the program quit unexpectedly by some reasons so they were not saved. Please try again to see if the problem still occurs or not. If it is not the case, please provide a screenshot so we can understand the issue more clearly.

Regards,

3

Hi,

This is the screenshot of default or custom colors:

ProblemaCustomColor
ProblemaCustomColor1047×395 103 KB

I set up the 16 default color in ActivePresenter, but when I restarted the computer, all of them were erased.

Thanks.

4

Hi,

This is an issue in current version of ActivePresenter. We will try to improve it in the next release.

Regards,