ActivePresenter Saola Animate Pricing Download

Crashes when I click 'General' under Properties Tab


(Kenny Lee) #1

Hi support, everything seems to work, until I click ‘general’ to change the name of the slide, and the system just crashes. This only started happening after I ‘shrink’ the file.
I am running the latest version 7.5.3 (just updated) on Mac.
Log file is attached.

ActivePresenter.log (51.2 KB)


(Dao Viet Phuong) #2

Thanks for reporting the issue. It will be fixed soon.

We are sorry for this inconvenience.

Regards,


(Kenny Lee) #3

Hi Phuong so how do i change the slide name?


(Dao Viet Phuong) #4

Please try the following steps:

  • Right-click the Slides pane on the left > Slides In Title.
  • Double-click the slide that you want to edit.

Regards,


(Kenny Lee) #5

Hi Phuong,

OK thanks


(Dao Viet Phuong) #6

The issue has been resolved in the latest version (7.5.4).

Regards,