Crashes every 15 minutes and backup not working

Hi guys,
Is it normal that AC crashes every 15 minutes or so? I’m loosing so much work that this is simply unusable software for me at the moment. (there is no diskspace or RAM issue). I also set automatic backups to 1 minute, but after a crash I don’t even get prompted to open an autosave file :frowning: What a mess :frowning:

ActivePresenter Version: Latest

OS: Windows 10


Please send us the log file of ActivePresenter. We will take a look into the problem and get back to you soon.

To view the log, please go to ActivePresenter > Preferences > Miscellaneous > View Log