Controlling Video Or Audio Playback In A HTML5 Package

ActivePresenter Support Questions
1

Problem: Each slide requires a click to enable video/audio playback when a HTML5 package is one the slide.

ActivePresenter version: Version 8.5.5 - 64-bit build. (Released: 2022.03.08)

OS: Monterey 12.1

Notes: As an example, is there a Javascript command or an action or some other way to begin playback of a video inside a HTML5 package on the current slide?

Thanks,

Randy

2

Hi Randy,

Could you please share with us the project and its external data folder named in the PROJECT_FILE_files (if any) to support@atomisystems.com so that we can take a look at it.
If these files are large, you can upload them to a cloud storage site like Google Drive and then send the download link to us.

Best regards,
Thuy

3

Hi Randy,

It only occurs on Apple devices (Safari for macOS, and Safari, Chrome for iOS).
Unfortunately, I’m afraid that there’s no workaround to overcome this limitation.

The autoplay policy on these browsers is per-element. A user action such as touch, click can play existing audio/video elements, but it can’t play elements (without muting) created after that.
It’s different from Windows and Android browsers, where the autoplay policy is on a per-site basis.

Regards