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Compatibility Problems with Rode NT-USB Mini Mic

Problem: Active Presenter doesn’t start (showing the “Initializing Media”-Information without further booting), when Rode NT-USB Mini Mic is plugged in. Works well, when mic is unplugged. Does anyone have the same problem and is there any fix available? Thanks for your help.

ActivePresenter version: 8.5.2

OS: Windows 10

Notes:

Hi Indurain,

When a message “Failed To Initialize Multimedia Library” appears, please try following steps to see if they can help:

  • Uninstall audio driver.
  • Restart your computer.
  • Install the latest audio driver from the hardware manufacturer.

If your computer has any virtual audio device, please try disabling it too since ActivePresenter doesn’t work well with some devices of this type.

Regards,
Yen

Hi Yen,
thanks a lot for your kind help. Following your advice I could fix the issue by uninstalling Rode Connect and the additional Rode virtual audio device. Is there any chance to have both devices working together in the future?
Kind regards
I.

Hi Indurain,

We are working on a new version which provides better support for virtual audio devices. Hopefully, it will be available at the end of this year.

Regards,