ActivePresenter Saola Animate Pricing Download

Closed Caption text wrapping

Problem: I’m using Closed Captions to show a translation for the audio narration in interactive e-learning. Although I’ve tried to keep each caption short, when the project is exported, longer captions end up wrapping, even if there is plenty of room. This cuts off the top and bottom of the text. Example attached.

ActivePresenter Version: 7.5.10

OS: Windows

Notes:

Hi,

We have tested but could not reproduce the issue. Can you please share the project and external data folder named in the PROJECT_FILE_files if any so we can check? You can email it to support@atomisystems.com
If these files are large, you can upload them to a cloud storage site like Google Drive then send the link to support@atomisystems.com

Regards,

Hi - I’ve discovered that the text wrapping is fine when I just run the module in a browser or do the HTML5 Preview mode. It’s only when I upload it to our LearnDash LMS and launch it from there. So it’s probably outside of your scope.