Can't capture recording

ActivePresenter Support Questions
1

Problem:
couldn’t capture recording restart the application

ActivePresenter version:

OS: windows10

Notes:

2

Hi,

Do you use Avast Antivirus? If so, ActivePresenter may be wrongly blocked by this program.
Can you please add ActivePresenter in the allowed list of the antivirus software to see if it works?

Regards,
Quynh