Blank slide in editing mode - thumbnail dark

ActivePresenter Support Questions
1

Problem: The slide is blank in editing mode. When playing is visible. The thumbnail is dark.

ActivePresenter Version: Required. 8

OS: Required. Window 10

Notes: When I’m in editing mode, the slide is blank except for the shapes that I’ve added. When I press the preview/play button, the slide shows up while playing or in pause mode, but when I stop, it goes blank again. This is only affecting one slide of several in the project. I’ve seen this before and when I close the file then reopen it, it usually resolves itself, but I’ve done that several times now and it hasn’t resolved itself this time.

2

Hi Terry,

Maybe you accidentally hid objects in the editing mode.
To show them again, you can click the eye icon on the Timeline:

image

Regards

1 Like
4

You were right. I was thinking that that was to prevent payback of that slide, but it’s apparently just to eliminate distractions as you edit. My issue was that I needed it to see where to put my shapes. Thanks for your response.

5

Yes, it’s exactly the function of the eye icon. It doesn’t affect the content when previewing or exporting.

Regards