Black screen as before nothing new at all I tried it all

Problem: same thing

ActivePresenter version:

OS: windows 10

Notes:

Hi,

Please reply on the original topic instead of creating a new one.
Regarding the problem, can you please try Run ActivePresenter as Administrator? If it persists, please share the log of ActivePresenter so we can check. To view the log, click ActivePresenter > Preferences > Miscellaneous > View Log.

Please also share a short recorded project so we can analyze further.

Regards,