Audio Problems with ActivePresenter

When I open ActivePresenter I get this error.
“failed to initialize multimedia Library
Audio/Video related features will not function properly!!!”

The program will record video but no audio.
When I first installed the program it worked fine. Then it stopped. I should mention that I added a sound system to my PC and had to make some changes to the audio properties. Such as default devices.

What’s the problem here?


Please try the following steps to see if they can help:

  • Uninstall audio driver.
  • Restart your computer.
  • Install the latest audio driver from the hardware manufacturer.