Problem: When I start AP I get this error message: Failed to initialize multimedia library. Audio/video will not function properly.
ActivePresenter version: ActivePresenter Free Edition
Version 8.4.0 - 64-bit build. (Released: 2021.04.29)
OS: Windows 10
Notes:
Tuyenluu
(Cam Tuyen Luu)
May 25, 2021, 1:50am
2
Hi,
Did you try following the steps in this thread to see if it helps?
When I open ActivePresenter I get this error.
“failed to initialize multimedia Library
Audio/Video related features will not function properly!!!”
The program will record video but no audio.
When I first installed the program it worked fine. Then it stopped. I should mention that I added a sound system to my PC and had to make some changes to the audio properties. Such as default devices.
What’s the problem here?
Also, kindly note that if your computer has any virtual audio device, please try disabling it too since ActivePresenter doesn’t work well with some devices of this type.
Regards,
Tuyen