Problem: I recorded a training video from zoom, it even sounded good, i saved the project and closed active presenter. But when i reopened again the audio was mine rather than the training’s.
It showed an error in the audio, as shown in the attachment.
ActivePresenter Version: 7.5.0
OS: Windows 10.
Notes: Very important, please do help
Hi,
ActivePresenter stores large audio/video files in an external folder named in the PROJECT_FILE_files stored in the same folder with the project file (.approj)
So if you rename, copy, move or share the project file please make sure to do the same with that folder too.
If you moved the project file then you can move it back to that location.
If you have changed the project file name then you should rename it back to the original name.
Regards,
I moved the file back where it was, but the audio is still system audio. But I require the training audio.
Hi,
The problem may happen if your computer has more than one audio output devices but the selected one is not the device which Zoom used. It seems to be impossible to recover it.
Regards,
